Technical Support
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Name Size Downloads Update Download
Maintenance manual.ppt 7.93MB 95 2022-06-22 Download
XYG3500I.pdf 4.17MB 51 2022-06-22 Download
XYG950I.pdf 3.04MB 142 2022-06-22 Download
XYG950I,XYG1200I,XYG2000I,XYG2200I.pdf 134KB 70 2022-06-22 Download
Generator output power shortage.pdf 418KB 50 2022-06-22 Download


  • How about the shipment?

    A 1.By EMS, DHL, FedEx, TNT, UPS or other express.
    2.By our forwarding agent (by air or by sea).
    3.By your own forwarding agent.
  • What are your main market?

    A Northe America,Europe,Oceania,Asia(Japan and Korea).
  • What are your payment terms?

    A 1. We could accept T/T ,LC at sight,Western Union.
    2. We will arrange the products and shipment within 7 working days after receiving the payment.
  • What is the delivery time?

    A 1.Sample orders will be delivered from our factory within 7 working days. 2.General orders will be delivered from our factory within 25 working days. 3.Big orders will be delivered from our factory within 30-35 working days at most.
  • How about the OEM?

    A We will offer you OEM Services for plastic cover/shell,labels,manual and carton box.Please kindly offer us your own high resolution logo in AI format.
  • What is the MOQ?

    A 400pcs per item if Custom Design.
  • Can I get samples to test?

    A Yes,samples will be ready within 7days.
  • What is your warranty term and customers service for product?

    A All products have been checked and packaged in good condition before dispatch.We offer one year guarantee,and provide 1% easy broken spare parts free of charge for FCL order.
    Please contact us through email or phone, we will assist you in any way possible and aim to answer all emails within 24-48 hours.
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Xingyue High-Tech Park, Yongkang City, Zhejiang Province, China.

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